Privacy Notices & Cookies Policy

Please click below to read our most recent privacy notices to find out how we process and handle your information.

Who we are

We are a team that have been involved in the renewable industry for several years, long before it was commercially viable in the UK. With a total of over 40 years experience we have contributed to what the industry has become today by providing technical consultation and training across the industry. All of our staff are trained to the highest standards to maintain our outstanding reputation.

Our head office contact details are as follows:

The Little Green Energy Company
Hopsack House
Pattenden Lane
Marden
Kent
TN12 9QJ

Phone: 01622 832834
Email: info@tlgec.co.uk

What personal data we collect and why we collect it

Contact forms

We currently use Wufoo (https://www.wufoo.com) hosted contact forms on our website. If you submit your details through our Wufoo contact form, your details and proof of form submission will be secured securely within the Wufoo system.

If you make a genuine product or sales enquiry through our contact form, your information may also be stored securely in Mailchimp (https://www.mailchimp.com) Email Marketing Software and Workflow Max (https://www.workflowmax.com) CRM Software for the purposes of keeping track of your information and contacting you if necessary with related product updates and marketing information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Like millions of other website owners, we use Google Analytics on TLGEC.co.uk.

Google Analytics is a piece of software that grabs data about my visitors (you). It’s something like an advanced server log.

What does Google Analytics record?

  • What website you came from to get here.
  • How long you stay for.
  • What kind of computer you’re using.
  • And quite a bit more.

What do I do with your data?

The tracking information allows me to better understand the kind of people who come to my site and what content they’re reading. This allows us to make better decisions about design and writing.

Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting.

All of our activity falls within the bounds of the Google Analytics Terms of Service.

You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

Who we share your data with

Wufoo, Mailchimp & Workflow Max as mentioned in Contact Forms section above.

How long we retain your data

If you make a product enquiry, or request to download our marketing information, your details will be securely stored for a maximum of 10 years or until you request for your details to be removed from our database.

What rights you have over your data

If you have made an enquiry with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

If you have made an enquiry with us in person, over the phone, via email, social media or by using our website contact forms, your information may be stored in our password protected software systems and every care will be taken to protect your information.

Contact information

If you have any concerns regarding the contact information we hold about you, please contact our Data Protection Officer:

Laura Cooper

The Little Green Energy Company
Hopsack House
Pattenden Lane
Marden
Kent
TN12 9QJ

Phone: 01622 832834
Email: info@tlgec.co.uk

Additional information

How we protect your data

We use secure passwords and take other security measures such as two factor authentication to protect the information we hold about you.

What data breach procedures we have in place

If any data breach takes place, we will inform you as soon as the breach is discovered.